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Facing Issues While Inactivating Service Coordinator In PeopleSoft SPRO (Doc ID 2501922.1)

Last updated on NOVEMBER 28, 2019

Applies to:

PeopleSoft Enterprise SCM Services Procurement - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Message 'Cannot inactivate the person status. (18059,2102)' is triggered when try to inactivate a Service Coordinator from navigation Service Procurement > User and Team Setup > Service Coordinator.

ERROR

<<< Cannot inactivate the person status. (18059,2102)

 

This person is designated as the service coordinator on active requisitions.  You must replace the service coordinator on all active transactions for this person before you can inactive the person's status.  Use the Coordinator Replacement hyperlink to replace the service coordinators.

>>> 

 

The message appears even there are no active requisitions for this service coordinator in system.

 

Steps to Reproduce the Issue:

  1. Navigation : Main Menu > Service Procurement > User and Team Setup >

Service Coordinator

 

  1. Try to change person status from Active to Inactive

 

  1. Press Save and the system returns the message (18059,2102)

 

< Cannot inactivate the person status. (18059,2102)

 

This person is designated as the service coordinator on active requisitions.

You must replace the service coordinator on all active transactions for this person before you can inactive the person's status.  Use the Coordinator Replacement hyperlink to replace the service coordinators.>



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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