My Oracle Support Banner

EAR 9.2: AR Update Ends Up In Success, But Does Not Generate Accounting Entries, While Issuing Message: Post ABORTED To Avoid Abend. (Doc ID 2502360.1)

Last updated on FEBRUARY 20, 2020

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Create a new Maintenance Worksheet for one particular Customer ID,  having a credit Item and a debit Item open, each belonging to a different Business Unit. When the Worksheet gets set to Post Action Batch Standard, and gone through AR Update, the resulting Maintenance Group is listed in the Correcting Posting Errors component, stating that the Error Code is ACTOB (Accounting Entries Out Of Balance), and the Accounting Entries being Incomplete for one of the Items.

When reviewing the Message Log, the AR_POST AE Program had a warning message indicating that the process aborted the posting to avoid a possible abend.

REPLICATION STEPS:

  1.- Log into the FSCM Online Application as a Receivables User
  2.- Create a new Pending Item Group, with a transaction debit amount of 100 USD using Customer ID 1005 under Business Unit US001, and set the Post Action to Batch Standard
  3.- Create a new Pending Item Group, with a transaction credit amount of -100 USD using Customer ID 1005 under Business Unit US003, and set the Post Action to Batch Standard
  4.- Launch AR Update for Pending Items on both Business Units US001, and US003
  5.- Build a new Maintenance Worksheet for Customer ID 1005, and at the Worksheet Application tab, select the debit and credit Items, so that they balance to 0
  6.- At the Worksheet Action tab, set the Maintenance Worksheet to a Post Action of Batch Standard
  7.- Launch AR Update for Maintenance transactions
  8.- Confirm that the AR Update has gone to Success, but the AR_POST1 AE Program Message Log has a Warning Message
  9.- Check in the Correct Posting Errors component for the Maintenance Group, and find that the Items are listed, with Incomplete Accounting Entries, and Error Code ACTOB

WARNING MESSAGE:

  " Accounting Entries created for 2 Pending Item(s) in 1 Group(s)
    Post ABORTED to avoid abend. Change Sequence of System Transaction Definition ARIT to a value <> 501.
    Accounting Entries created for 2 Pending Item(s) in 1 Group(s)
    Accounting Entries not balanced for 1 Pending Item(s) in 1 Group(s) "

The Maintenance Group is not getting posted, and as such, the outstanding Items of the affected Customer are not getting processed as per expected, which prevents these invoices from being finally closed.

The AR Update process should be able to handle the scenario in question, and generate all InterUnit Accounting Entries needed, to allow the successful posting of the Maintenance Group.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.