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E-PORTAL: Fluid Header Icons Are Not Displayed For CS 9.2 Content When Accessed From Interaction Hub Portal 9.1. (Doc ID 2503282.1)

Last updated on NOVEMBER 13, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, Portal Technology

ACTUAL BEHAVIOR
---------------
From interaction HUB, when clicking on a tile that takes you to a content page. The header is missing the icons or icons are hidden.

EXPECTED BEHAVIOR
-----------------------
Accessing content from Interaction HUB should always keep the Interaction Hub content template unless customized.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Interaction HUB
2. Click on a Campus Solution Tile
3. When the Campus page opens the Header icons are missing

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot navigate properly in PeopleSoft.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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