E-PORTAL: Fluid Header Icons Are Not Displayed For CS 9.2 Content When Accessed From Interaction Hub Portal 9.1.
(Doc ID 2503282.1)
Last updated on NOVEMBER 13, 2019
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.55 and laterInformation in this document applies to any platform.
Symptoms
On : 8.55 version, Portal Technology
ACTUAL BEHAVIOR
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From interaction HUB, when clicking on a tile that takes you to a content page. The header is missing the icons or icons are hidden.
EXPECTED BEHAVIOR
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Accessing content from Interaction HUB should always keep the Interaction Hub content template unless customized.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to Interaction HUB
2. Click on a Campus Solution Tile
3. When the Campus page opens the Header icons are missing
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot navigate properly in PeopleSoft.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |