My Oracle Support Banner

3C Enclosure Letter Code Still Appears on Communication Generation Run Control After Being Unchecked on Standard Letter Table (Doc ID 2503710.1)

Last updated on DECEMBER 23, 2019

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When the 'Include Enclosures' checkbox on the Standard Letter Table is simply deselected the enclosure codes remains when running Communication Generation for that Letter code 

1. Navigate to the Communication Management Page (Campus Community > Communications > Person Communications > Communication Management) and uncheck the "Include Enclosure" for a particular ID ONLY.
2. Navigate to Communication Generation page for the Run Control (Campus Community > Communications > Communication Generation) and select "All Person ID' in the ID Selection header but disable the 'include enclosure' for one ID ONLY.
3. Run the Communication Generation process and check the output. Enclosure code remains.

Changes

 Deselect "Include Enclosure"

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.