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Attachments Copied Via Merge Prcs Are Removed From RECR System Due To Applicant Delete Process (Doc ID 2504811.1)

Last updated on SEPTEMBER 26, 2019

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Country/Government Specific

ACTUAL BEHAVIOR
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Attachments copied via merge process are removed from RECR System due to Applicant Delete process.

Attachments of all kinds copied to another Applicant ID via merge process can't be accessible anymore if the inactive profile of Applicant ID is deleted via Applicant Delete process.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to application
2. Navigate to Recruiting * Create Applicant
3. Enter Name information and Save it. Make a note of Applicant ID & go-to Application tab
4. Click Edit button next to Resume title
5. Under Attachment section, Add Attachment with file name as test.docx
6. Create another applicant in the same way as mentioned above but attach file with name as test1.docx under attachment
7. Navigate to Search Applicants and Search For xxxx-A(First created applicant ID) And click Merge Applicant Toolbar option. Complete information as below & click Merge
8. After successful merge action, Search for applicant xxxx-B (Merged Id) in Search Applicants component and try to access attachments test.docx (attachment copied from other Applicant ID via merge process). It will open/get downloaded without any issues.
9. Navigate to Setup HCM* System Administration * Database processes * Applicant Id Delete and create run control to delete Applicant Id TEST APP1 (xxxx-A – Applicant ID which was made inactive via merge process or Id selected as Source)
10. Upon successful completion of HRS_APP_DEL process, If you try to access the same attachment test.docx again via applicant Id xxxx-B (Id selected as Target in Merge applicant process), No attachment will open because the delete process would have deleted the data from HRS_ATTACHMENTS even-though it is linked to active profile.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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