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EBI 9.2: Fluid Billing WorkCenter "OnReadyState Error: Permission Denied" When Using Internet Explorer 11 (Doc ID 2506219.1)

Last updated on JANUARY 18, 2020

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : Product Version: 9.2 PUM26
Microsoft Windows 10 ( 64-bit )
PeopleTools 8.56.12
IE 11.904.16299.0 Update version 11.0.105, Billing Worksheet

When attempting to fluid billing work center bill summary page.
the following error occurs.

ERROR
-----------------------
“OnReadyState Error: Permission denied”


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Navigation: Fluid Structure and Content => Fluid Pages => Billing => Billing WorkCenter (Component BI_WORKCENTER_FL)

Steps to recreate the error:
1. Use Internet Explorer 11 browser
2. Go to Billing WorkCenter (fluid version Fluid Structure and Content => Fluid Pages => Billing => Billing WorkCenter (Component BI_WORKCENTER_FL)
3. Select any invoice.
4. Select Action Bill Summary.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot access pages without error.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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