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E-AS: Intermittent Aborts On App Server PT 8.56 on Linux (Doc ID 2506305.1)

Last updated on NOVEMBER 28, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On : 8.56 version, Application Server

Intermittent aborts on app server

Users are experience intermittent aborts when performing searches and selecting items from searches. Users are forced out of the system and core dumps are created in the app server domains.

ERROR
-----------------------
procstack 
       13107622: PSAPPSRV -C dom=cfsprod2_47352 -g 99 -i 6 -u uapqts274 -U /usr/psoft/fscfg1/app 
       ---------- tid# 104202677 (pthread ID:      1) ---------- 
       0x09000000001554bc  __fd_select(??, ??, ??, ??, ??) + 0xbc 
       0x0900000016d00cf0  PSPAL::DumpProcessState::CallDebugger(int,const char*,const PSPAL::ExceptionContext*,bool)(??, ??, ??, ??) + 0x790 
       0x0900000016cfed74  PSPAL::DumpProcessState::GenerateAbortDiagnostics(const char*,PSPAL::ExceptionContext*)(??, ??) + 0x214 
       0x0900000016cf9fa0  PSPAL::Abort(const char*,const char*,int,const char*,PSPAL::ExceptionContext*)(??, ??, ??, ??, ??) + 0x520 
       0x0900000016d18fa8  PSPAL::ProcessSingleton::Abort(const char*,const char*,int,const char*,const PSPAL::ExceptionInfo*) const(??, ??, ??, ??, ??, ??) + 0xe8
       0x090000001f9d8884  CPSAbortObserver::OnEvent(PS_EVENT,const void*,void*) const(??, ??, ??, ??) + 0xa4 
       0x0900000016bb99ec  CPSEventDispatcher::Notify(PS_EVENT,void*)(??, ??, ??, ??) + 0xcc 
       0x0900000016bb8bd8  PSAffirm(const unsigned short*,const unsigned short*,unsigned int)(??, ??, ??) + 0xd8 
       0x0900000019b5b9bc  CICBufList::DoAction(const unsigned short*)(??, ??) + 0xbdc 
       0x0900000019d042a4  CICSearch::DoAction(const unsigned short*)(??, ??) + 0x84 
       0x0900000019b9d320  CICBlock::ProcessValues(IPSServletRequest*,const unsigned short*)(??, ??, ??) + 0x1180 
       0x0900000019d039f8  CICSearch::ProcessValues(IPSServletRequest*,const unsigned short*)(??, ??, ??) + 0x58 
       0x0900000019b9cf04  CICBlock::ProcessValues(IPSServletRequest*,const unsigned short*)(??, ??, ??) + 0xd64 
       0x0900000019da0c64  CICPanelService::DoService()(??) + 0x404 
       0x090000001ad21fe0  CNetReqRepSvc::ExecRequest()(??) + 0x2700 
       0x0900000019b421a4  CServiceBase::ExecRequest()(??) + 0x24 
       0x0000000100080b34  CAppServer::ICPanel(tpsvcinfo*)(??, ??) + 0x54 
       0x000000010000c60c  ICPanel(??) + 0xac 
       0x090000001769fd90  _tmsvcdsp() + 0x2670 
       0x090000001765c3f0  _tmrunserver() + 0x1ff0 
       0x09000000177cc334  _tmstartserver() + 0x334 
       0x00000001000009ac  main(0x1700000017, 0xfffffffffffeb58) + 0x4c 
       0x00000001000002b0  __start() + 0x70 



STEPS
-----------------------
The issue occur intermittently

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot access business functions effectively.

Cause

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In this Document
Symptoms
Cause
Solution
References


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