My Oracle Support Banner

E-PIA: Function 'OnReadyState' Error:Unable To Get Property 'querySelectorAll Of Null In ELM 9.2 (Doc ID 2506336.1)

Last updated on NOVEMBER 19, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

ELM 9.2 PUM #15 Peopletools 8.55.24

  When viewing Survey results of a class roster, received an error when Administrator clicks on the Expand All button on the pivot grid viewer.  

ERROR
-----------------------
Function 'OnReadyState' Error:Unable To Get Property 'querySelectorAll of Null




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in as an Administrator
2. Navigate to Main Menu > Enterprise Learning > Learner Tasks > Class Roster
3.  Enter Class code from search results, click on Roster button:
4.  click on Class Component:
5.  click on Survey Results
6.  click on Expand All link:
7.  click on OK and  the page is still not accessible – it will keep spinning and spinning, then receive error message


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Administrators not able to view details related to Survey results

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.