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E-PIA:Spellcheck On RTE Fields With Chinese Characters like "1." Results In Kick Out. (Doc ID 2507083.1)

Last updated on OCTOBER 30, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, PIA Core Technology

ACTUAL BEHAVIOR
---------------
Chinese Characters Spellcheck on RTE Fields With Special like "1." Characters Results in Kick Out.

The below text when applied on any rich text editor and perform a spell check it kills the session and takes to the login Page.

1.两个名称都是按照


EXPECTED BEHAVIOR
-----------------------
 Should not kick out even when we use spell check for Chinese Characters

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Logon to PIA
2.Navigate to Main Menu> Support> Add Case.
3. In the RTE field Paste the below content in any Long Edit box with Spell Check Enabled
  "1.两个名称都是按照"
and user clicks on Spell check Icon it spins for sometime and then it will logout the session

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use spell check for Chinese characters

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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