PERSON_BASIC_SYNC from HCM to Financials sends blank xml for POIs
(Doc ID 2507411.1)
Last updated on JANUARY 10, 2020
Applies to:PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.
On PeopleSoft HCM 9.2 : Integration Broker/Messaging
When a new POI is added, the PERSON_BASIC_SYNC message that gets sent to Financials is showing as blank XML.
The messages sent to other systems, such as CS, are populated correctly.
The issue can be reproduced at will with the following steps:
1. Navigate to Workforce Administration > Personal Information > Add a Person, and add a new POI
2. Navigate to PeopleTools > Integration Broker > Service Operations Monitor > Monitoring > Asynchronous Services
3. Note the message is sent to FSCM and both sides end with "Done"
4. Open the XML message and note empty data is sent
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