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Pension > Calculations > Review Processing Message Page Is Very Slow To Open Or Fails To Open. (Doc ID 2507790.1)

Last updated on MAY 11, 2023

Applies to:

PeopleSoft Enterprise HCM Pension Administration - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : PeopleSoft Enterprise HCM 9.1, Pension Administration

ACTUAL BEHAVIOR
---------------
When navigating to Pension > Calculations > Review Processing Message the system loads the page for a very long time when the PS_MESSAGE_LOG holds millions of records.

EXPECTED BEHAVIOR
-----------------------
It is expected to load the results into the grid only according to the filter criteria not the entire MESSAGE_LOG record

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Have an environment with millions of data on MESSAGE_LOG
2. Navigate to Pension > Calculations > Review Processing Message
3. Note the poor performance of loading the page.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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