My Oracle Support Banner

Smart Hr Transaction Error (Doc ID 2509400.1)

Last updated on NOVEMBER 09, 2019

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


When trying to transfer an employee using a Smart HR Template , getting the error "Error calling method GetPropertyByName on an ApiObject of class HCR_JOB_DATA_SRV: API error code 1. (2,822) HR_CIPUSH.ciHelper.OnExecute Name:FindCollection PCPC:36811 Statement:771"

Error calling method GetPropertyByName on an ApiObject of class HCR_JOB_DATA_SRV:API error code 1. (2,822) HR_CIPUSH.ciHelper.OnExecute
Name:Find Collection PCPC:36811 Statement:771
Called from HR_CIPUSH.ciHelper.OnExecute NAME:ciUpdateRowset Statement:180
Called from HR_CIPUSH.ciHelper.OnExecute NAME:ciUpdateRow Statement:206
Called from HR_CIPUSH.ciHelper.OnExecute NAME:ciUpdateRecord Statement:232
Called from HR_HRTMPL.SVC.Base.OnExecute NAME:PushChildRowsets Statement:326
Called from HRTMPL

The issue can be reproduced at will with the following steps:
1. Go to Workforce Administration > SmartHr Templates > SmartHR Transactions Select the template specific to transfer employee from one department to another and Submit a transfer
2. Go to Workforce Administration > SmartHr Templates > Manager Transactions -> Click Open Template -> Click Continue
3. Click Save and Submit and Error appears




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.