My Oracle Support Banner

EPY: Retropay Load Program Does Not Cancel A Zero Total Adjustment Request (Doc ID 2509422.1)

Last updated on OCTOBER 16, 2019

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Retropay Load program does not cancel a zero total adjustment request

As per PeopleBooks, if the sum total of adjustments from a retro pay request record is zero, the retropay load program (PSPRPPSH) should cancel the retropay request records and delete the retropay earns, retropay message and prior retro table for the selected retropay sequence number record. However, if the retropay earns records have paygroup code that is not identical to the current paygroup code of the employee, the retropay load program set the process flag to "action required" and not "cancel/withdraw".




Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.