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E-WF: SMTP SendMail Failed (server :0). Cannot Send Email To <email> When Using Content Reference from HR to Student Admin, and Updating the Home and Mailing Address (Doc ID 2509680.1)

Last updated on JULY 21, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On: PeopleTools 8.56x

When a PIA (PeopleSoft Internet Architecture) user updates his home and mailing address in the HR instance, Sendmail uses the information in the content reference to send an email from the HR instance to the Student Administration (SA) instance, but the following error is seen when doing so.

 

SMTP sendMail failed (server :0). Cannot send email to <email>. (80,2)

 

On the other hand, Sendmail works successfully when sending emails via process scheduler, and the Notify button in process monitor.





Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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