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E-PORTAL: SSO from Interaction Hub to content fails with Error :Unauthorized Request Token Found (Doc ID 2509988.1)

Last updated on OCTOBER 21, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On : 8.56 version, Security

ACTUAL BEHAVIOR
---------------
Peoplesoft SSO fails with following errors in the log 

in isAuthTokenUsableForWSRPasProducerLogin(): PS_CTDIGEST not found during WSRP Producer.
2019-02-18T21:30:02.374 15 693141963 1 m6qToQa4f/pOSw 3690090830159334401 - WARNING psft.pt8.auth.PSAuthenticator authenticate Unauthorized Request Token found. Issuing :https://xyz.com/psp/abc/?cmd=logout&errorCode=129
2019-02-18T21:30:02.407 16 693141963 1 cZ5VSDs4TJiCGQ 6786178675763786753 - WARNING psft.pt8.auth.PSCheckToken isAuthTokenUsableForLogin isAuthTokenUsableForLogin(): session.isNew() = true Request Token found. Session Token not found.
2019-02-18T21:30:02.408 17 693141963 1 cZ5VSDs4TJiCGQ 6786178675763786753 - WARNING psft.pt8.auth.PSCheckToken isAuthTokenUsableForWSRPasProducerLogin isAuthTokenUsableForWSRPasProducerLogin(): PS_CTDIGEST not found during WSRP Producer.
2019-02-18T21:30:02.417 18 693141963 1 cZ5VSDs4TJiCGQ 6786178675763786753 - WARNING psft.pt8.auth.PSAuthenticator authenticate Unauthorized Request Token found. Issuing ::https://xyz.com/psp/abc/?cmd=logout&errorCode=129

Cause

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In this Document
Symptoms
Cause
Solution


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