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Requester Comments Are Truncated After 30 Characters on the Fluid Pending Approvals Page (Doc ID 2510040.1)

Last updated on JANUARY 10, 2020

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Comments longer than 30 characters are being truncated when the Approver views the Pending Transaction in the Fluid Approvals tile for Guided Self Service transactions.
However, the entire comment as entered by the requester when the transaction was submitted should to available for the Approver to review.


The issue can be reproduced at will with the following steps:
1. Navigate to Manager Self Service homepage> Update Team Information tile > Request Location Change
2. Change location, enter comment greater than 30 characters, and Submit transaction
3. As Approver, Navigate to Manager Self Service homepage > Approvals tile and Click on above pending approval
4. Note the Requester Comments doesn’t show all characters

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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