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E-PIA:Different Behavior For Spell Check Between PT 8.55 And 8.56 (Doc ID 2511479.1)

Last updated on DECEMBER 09, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On : 8.56 version, PIA Core Technology

Different behavior for Spell Check between PT 8.55 and 8.56

Spell Check is behaving differently between PT 8.55 and 8.56 in Case Notification screen.

Once we click Spell Check in 8.55, focus goes to top of the screen to highlight the misspelled word which is correct.

Where as in 8.56, focus pointing to bottom of the screen to show the Change To word which is wrong

Also if the message content is too long, we have to scroll up and down to correct the misspelled word which is taking extra effort to correct the long message content.

ACTUAL BEHAVIOR
---------------
Spell Check in 8.56 focusing at bottom of the screen to show the Change To word which is wrong.

EXPECTED BEHAVIOR
-----------------------
Once the spell check is clicked it should directly take to the top the screen highlighting the misspelled word.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to PIA
2. Click on Navigator> Main Menu> HelpDesk . Add case
3. Put the larger message content with some misspelled words
4. Click on Spell Check Icon then spell check is directly taking to the bottom of the screen to show the Change To word which is wrong.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users have to scroll up and down to correct the misspelled word which is taking extra effort to correct the long message content.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 REFERENCES
References


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