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E-XMLP: Sporadic "Content Encoding Error" When User Tries to View A Report (Doc ID 2511749.1)

Last updated on AUGUST 29, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.


On :  PeopleTools 8.55 version, Report Distribution

User who submits a report is unable to view the report output file from Report Manager in many cases and receives the below error when clicking on the log file link from Process Monitor. In checking the process request "Details" message log information it can also be seen that the output was posted to the repository successfully indicated by the following message showing in the message log table... "Successfully posted generated files to the report repository".

Content Encoding Error

An error occurred during a connection to <replace with here>.

  Please contact the website owners to inform them of this problem.
Replication Steps
The issue can be reproduced with the following steps:
1. Submit any report to be scheduled via the Process Scheduler
2. Attempt to view report output from Report Manager or view log/trace information from Process Monitor
3. Observe reported error


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