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E-PUM: Errors While Downloading PeopleSoft HCM PUM 29 Zip Files (Doc ID 2511904.1)

Last updated on JULY 22, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On : 8.56 version, PeopleSoft Update Manager

ACTUAL BEHAVIOR
---------------
User is having problems downloading the PeopleSoft HCM PUM 29 zip files from the PeopleSoft Update Manager (PUM) Home Page.

While trying to download all zip files for PeopleSoft HCM PUM 29, the following errors occur:
- if user tries to download them all at one time they get the following message: "Unable to save file - Please try again to save to a different location".
- if user tries to download them one at a time, they get: "File Transfer Blocked".

EXPECTED BEHAVIOR
-----------------------
Users should be able to download PeopleSoft HCM PUM 29 successfully without errors occurring:

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Download the PeopleSoft HCM PUM 29 zip files, all at one time
2. Download PeopleSoft HCM PUM 29 zip files, one at a time

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot Download PeopleSoft HCM PUM 29 zip files

Cause

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In this Document
Symptoms
Cause
Solution


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