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Print Org Chart functionality Does Not Printing Entire Data on the PDF on Specific Browser Versions (Doc ID 2512672.1)

Last updated on MARCH 01, 2020

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Print Org Chart functionality not printing entire data on the PDF. The Print Preview shows the right data, but the PDF does not.

REPLICATION STEPS
=================
1) Navigate to Company Directory Org Chart - Print Org Chart - Print Preview
2) Notice that the Print preview shows X org levels and Y people in total.
3) Print the Org chart.

Expected behavior : The Printed org chart should show X org levels and Y people in total, as displayed on the Print Preview.
Actual behavior : The Printed Org chart shows less than X org levels, and less than Y people in total.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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