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Question ID Headings Are Missing For External Applicant On Preference Steps When Application is Revisited (Doc ID 2513902.1)

Last updated on JANUARY 07, 2020

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Issue : Question IDs headings are missing for External applicant on Preferences step, when the application is revisited.

Steps to replicate :

1) Adding Disability and Veteran for the OFCCP field on the Site.
2) Included the Preferences for the Site 1 and Applicant Type 'External Applicant'
3) Ensure that the Applicant has a USA based profile
4) Apply without a Job
5) Questions on preferences appear correctly . NOTE THIS STEP CAREFULLY.
6) Click on Next next and Exit
7) Open the application again
ISSUE : Preferences does not show the Question IDs Text.

Cause

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In this Document
Symptoms
Cause
Solution
References


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