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HCDL_BATCH Process Does Not Trigger Email to Proxy/Delegatee (Doc ID 2513944.1)

Last updated on JANUARY 07, 2020

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When Maintain Delegation Authority(HCDL_BATCH) process runs, email is triggering to delegator only not to the proxy.

EXPECTED BEHAVIOR
-----------------------
Email should be trigger to proxy.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Delegator/requester submit the delegation request. 
2. Proxy accepts the delegation request. 
3. Run Maintain delegation authority process. 
4. Email is triggered to delegator and no email triggered to proxy. 


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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