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E-PORTAL: When Using New Window In External Supplier Portal From A Navigation Collection, Pages Revert Back To Employee Portal. (Doc ID 2514586.1)

Last updated on SEPTEMBER 30, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On : 8.56 version, Portal Technology

ACTUAL BEHAVIOR
---------------
Login to "SUPPLIER" Portal and navigate to a tile that opens a navigation collection. The user clicks on a page within the navigation collection and is taken to the content page within the EMPLOYEE Portal.

EXPECTED BEHAVIOR
-----------------------
The page being opened from the navigation collection should stay within the SUPPLIER Portal and not change to EMPLOYEE.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to SUPPLIER
2. Click on a page within a navigation collection
3. The Portal URL should not change from SUPPLIER to EMPLOYEE however, it does.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get back to the correct Portal.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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