BI9.2: Billing Extract Process ABENDED At Step BI_IVCEXT.POPHDTAO.STEP64A (Doc ID 2514967.1)

Last updated on APRIL 15, 2021

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When attempting to Run Billing Extract process,
the following error occurs.

ERROR
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File: e:\pt857p02b_1810030530-retail\peopletools\src\psappeng\aedebug.hSQL error. Stmt #: 1725 Erro r Position: 0 Return: 8601 - [Microsoft][ODBC Driver 13 for SQL Server][SQL Server]Subquery returne d more than 1 value. This is not permitted when the subquery follows =, !=, <, <= , >, >= or when th e subquery is used as an expression. [Microsoft][ODBC Driver 13 for SQL Server][SQL Failed SQL stmt: UPDATE PS_BI_EHDR_TAO4 SET CUST_ID1 = ( SELECT A.BILL_TO_CUST_ID FROM PS_BI_EBILTO_ TAO4 A WHERE A.PROCESS_INSTANCE = PS_BI_EHDR_TAO4.PROCESS_INSTANCE AND A.BUSINESS_UNIT = 'IND01' AND A.INVOICE = '0000678660'), ADDR_SEQ_NUM_BILL = ( SELECT A1.ADDR_SEQ_NUM_BILL FROM PS_BI_EBILTO_TAO4 A1 WHERE A1.PROCESS_INSTANCE = PS_BI_EHDR_TAO4.PROCESS_INSTANCE AND A1.BUSINESS_UNIT = 'IND01' AND

Process 173558 ABENDED at Step BI_IVCEXT.POPHDTAO.STEP64A (SQL) -- RC = 8601

STEPS
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The issue can be reproduced at will with the following steps:
1. Create Online Billing Invoice;

2. Enter Billing address's Location;

3. Select Customer ID under Courtesy Copy Address and use the same Address;

4. Run Single Action invoice.