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E-SQR: Error "libsqrbtunicode.so: Open Failed: No Such File Or Directory" When Running an SQR (Doc ID 2515434.1)

Last updated on MARCH 24, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On : 8.56 version, Upgrade

When attempting to run an SQR through the Process Scheduler or command line, the following error occurs.

ERROR
-----------------------
ld.so.1: sqr: fatal: libsqrbtunicode.so: open failed: No such file or directory
PeopleTools 8 - PSSQR
Copyright (c) 1988, 2017, Oracle and/or its affiliates.
All Rights Reserved

Database Type: Oracle
Database Name: FSDMO92
Report Name: PTSQRTST
Process Instance: 143038
Run Control ID: 1
Language Code: ENG
Output Destination Type: WEB
Output Destination Format: PDF
Output Destination: /app/psoft/pscfg/FSDMO92/appserv/prcs/FSDMO92/log_output/SQR_PTSQRTST_143038
Output Directory (SQOT): /app/psoft/pscfg/FSDMO92/appserv/prcs/FSDMO92/log_output/SQR_PTSQRTST_143038
Log Directory (SQLG): /app/psoft/pscfg/FSDMO92/appserv/prcs/FSDMO92/log_output/SQR_PTSQRTST_143038
SQR Flags: -ZIF/app/psoft/pt85604/pt/ps_home8.56.04/sqr/pssqrENG.unx
Log File (SQLF): /app/psoft/pscfg/FSDMO92/appserv/prcs/FSDMO92/log_output/SQR_PTSQRTST_143038/ptsqrtst_143038.out
Include File (SQIN): /app/psoft/pscfg/FSDMO92/appserv/prcs/FSDMO92/log_output/SQR_PTSQRTST_143038/,/app/psoft/pscustom/FSDMO92/sqr/,/app/psoft/fscm92/sqr/,/app/psoft/pt85604/pt/ps_home8.56.04/sqr/,
File (FILE_1): /app/psoft/pscfg/FSDMO92/appserv/prcs/FSDMO92/log_output/SQR_PTSQRTST_143038/ptsqrtst_143038.PDF

SQR Command = /app/psoft/pt85604/pt/ps_home8.56.04/bin/sqr/ORA/bin/sqr /app/psoft/pt85604/pt/ps_home8.56.04/sqr/ptsqrtst.sqr */*@FSDMO92 "-o/app/psoft/pscfg/FSDMO92/appserv/prcs/FSDMO92/log_output/SQR_PTSQRTST_143038/ptsqrtst_143038.out" -xb -xi "-i/app/psoft/pscfg/FSDMO92/appserv/prcs/FSDMO92/log_output/SQR_PTSQRTST_143038/,/app/psoft/pscustom/FSDMO92/sqr/,/app/psoft/fscm92/sqr/,/app/psoft/pt85604/pt/ps_home8.56.04/sqr/," -zif/app/psoft/pt85604/pt/ps_home8.56.04/sqr/pssqr.unx "-f/app/psoft/pscfg/FSDMO92/appserv/prcs/FSDMO92/log_output/SQR_PTSQRTST_143038/ptsqrtst_143038.PDF" -PRINTER:PD FSDMO92 143038 VP1 1


Error! SQR Failed To Process

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Install PT 8.56.
2. Run an SQR via the Process Scheduler or command line.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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