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EAR9.2: AR_STMT Process Is Failing With Unique Constraint Error (Doc ID 2516235.1)

Last updated on JANUARY 15, 2020

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When attempting to run ARSTMT, the following error occurs.

ERROR
----------
Process 175878 ABENDED at Step AR_STMTS.RUNALERT.INS02 (SQL) -- RC = 805


STEPS
-----------
The issue can be reproduced at will with the following steps:
1. Navigate to People Tools > Process Scheduler > Jobs - Search for AR_STMT - Add AR_STMT2 & AR_STMT3 processes.
2. Navigate to Set Up Financials/Supply Chain > Install > Installation Options - Click on Receivables
3. Click on Parallel Processing Options
4. Change the maximum partitions to 3 for AR_STMT.
5. Navigate to Accounts Receivable > Customer Interactions > Statements > Create Customer Statements - Provide the run control parameters as shown below.
6. Click on run and select below process and submit - ARSTMT is going to no success.
AR_STMT2 & AR_STMT3 are going to no success with unique constraint error.
AR_STMT2 message log
AR_STMT3 message log.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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