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ELA9.2: Users Logged Out Of The System When Accessing Financial Terms Page On Lease (Doc ID 2516691.1)

Last updated on AUGUST 24, 2020

Applies to:

PeopleSoft Enterprise FIN Lease Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Actual Behavior
When some users are trying to go to Financial Terms page on Maintain Lease components, they are getting kicked out of PeopleSoft. This is happening repeatedly under some people’s ID and once this issue begins, they cannot open that lease at all. They can open other leases, but not that one. Also, other people can open that lease, but never them. Also, this is not happening to one or two particular leases across users. Each user that is having this issue is having it with random leases, not the same ones.

Replication Steps
1) Open Lease
2) Tab to Financial Terms

Cause

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In this Document
Symptoms
Cause
Solution
References


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