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E-AS: PSWATCHSRV Fails to Boot - Error in TUXLOG.mmddyy.log shows - tmboot: CMDTUX_CAT:827: ERROR: Fatal error encountered; initiating user error handler (Doc ID 2517003.1)

Last updated on AUGUST 23, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

After upgrading to PeopleTools the customer found that they could not start the application server.  

Even with LogFence set to a value of 5 in psappsrv.cfg, minimal error messages were observed in the APPSRV_mmdd.LOG and TUXLOG.mmddyy files.

 

APPSRV_mmyy.LOG

PSADMIN.9672 (0) [2019-03-08T07:06:56.338] - - - (0) Begin boot attempt on domain psdemo 
PSADMIN.9672 (0) [2019-03-08T07:07:19.258] - - - (0) End boot attempt on domain psdemo 

 

TUXLOG.mmddyy

070656.AAA-PSOFT-BB8!PSADMIN.9672: Begin boot attempt on domain psdemo 
070701.AAA-PSOFT-BB8!tmadmin.7936.10004.-2: TMADMIN_CAT:1330: INFO: Command: boot -A 
070703.AAA-PSOFT-BB8!tmboot.6784.15904.-2: 03-08-2019: Tuxedo Version 12.1.3.0.0_VS2012, 64-bit 
070703.AAA-PSOFT-BB8!tmboot.6784.15904.-2: CMDTUX_CAT:1851: INFO: TM_BOOTTIMEOUT is set to 120 seconds 
070703.AAA-PSOFT-BB8!tmboot.6784.15904.-2: CMDTUX_CAT:1855: INFO: TM_BOOTPRESUMEDFAIL option is selected 
070705.AAA-PSOFT-BB8!BBL.14816.3796.0: 03-08-2019: Tuxedo Version 12.1.3.0.0_VS2012, 64-bit, Patch Level 108 
070705.AAA-PSOFT-BB8!BBL.14816.3796.0: LIBTUX_CAT:262: INFO: Standard main starting 
070709.AAA-PSOFT-BB8!tmboot.11640.15128.-2: 03-08-2019: Tuxedo Version 12.1.3.0.0_VS2012, 64-bit 
070709.AAA-PSOFT-BB8!tmboot.11640.15128.-2: CMDTUX_CAT:1851: INFO: TM_BOOTTIMEOUT is set to 120 seconds 
070709.AAA-PSOFT-BB8!tmboot.11640.15128.-2: CMDTUX_CAT:1855: INFO: TM_BOOTPRESUMEDFAIL option is selected 
070709.AAA-PSOFT-BB8!PSWATCHSRV.4268.5144.-2: 03-08-2019: Tuxedo Version 12.1.3.0.0_VS2012, 64-bit 
070709.AAA-PSOFT-BB8!PSWATCHSRV.4268.5144.-2: LIBTUX_CAT:262: INFO: Standard main starting 
070710.AAA-PSOFT-BB8!tmboot.11640.15128.-2: tmboot: CMDTUX_CAT:827: ERROR: Fatal error encountered; initiating user error handler 
070716.AAA-PSOFT-BB8!BBL.14816.3796.0: CMDTUX_CAT:26: INFO: The BBL is exiting system 
070719.AAA-PSOFT-BB8!PSADMIN.9672End boot attempt on domain psdemo 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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