E-AS: PSWATCHSRV Fails to Boot - Error in TUXLOG.mmddyy.log shows - tmboot: CMDTUX_CAT:827: ERROR: Fatal error encountered; initiating user error handler
(Doc ID 2517003.1)
Last updated on AUGUST 21, 2024
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.55 and laterInformation in this document applies to any platform.
Symptoms
After upgrading to PeopleTools the customer found that they could not start the application server.
Even with LogFence set to a value of 5 in psappsrv.cfg, minimal error messages were observed in the APPSRV_mmdd.LOG and TUXLOG.mmddyy files.
APPSRV_mmyy.LOG
PSADMIN.9672 (0) [2019-03-08T07:06:56.338] - - - (0) Begin boot attempt on domain psdemo
PSADMIN.9672 (0) [2019-03-08T07:07:19.258] - - - (0) End boot attempt on domain psdemo
PSADMIN.9672 (0) [2019-03-08T07:07:19.258] - - - (0) End boot attempt on domain psdemo
TUXLOG.mmddyy
070656.AAA-PSOFT-BB8!PSADMIN.9672: Begin boot attempt on domain psdemo
070701.AAA-PSOFT-BB8!tmadmin.7936.10004.-2: TMADMIN_CAT:1330: INFO: Command: boot -A
070703.AAA-PSOFT-BB8!tmboot.6784.15904.-2: 03-08-2019: Tuxedo Version 12.1.3.0.0_VS2012, 64-bit
070703.AAA-PSOFT-BB8!tmboot.6784.15904.-2: CMDTUX_CAT:1851: INFO: TM_BOOTTIMEOUT is set to 120 seconds
070703.AAA-PSOFT-BB8!tmboot.6784.15904.-2: CMDTUX_CAT:1855: INFO: TM_BOOTPRESUMEDFAIL option is selected
070705.AAA-PSOFT-BB8!BBL.14816.3796.0: 03-08-2019: Tuxedo Version 12.1.3.0.0_VS2012, 64-bit, Patch Level 108
070705.AAA-PSOFT-BB8!BBL.14816.3796.0: LIBTUX_CAT:262: INFO: Standard main starting
070709.AAA-PSOFT-BB8!tmboot.11640.15128.-2: 03-08-2019: Tuxedo Version 12.1.3.0.0_VS2012, 64-bit
070709.AAA-PSOFT-BB8!tmboot.11640.15128.-2: CMDTUX_CAT:1851: INFO: TM_BOOTTIMEOUT is set to 120 seconds
070709.AAA-PSOFT-BB8!tmboot.11640.15128.-2: CMDTUX_CAT:1855: INFO: TM_BOOTPRESUMEDFAIL option is selected
070709.AAA-PSOFT-BB8!PSWATCHSRV.4268.5144.-2: 03-08-2019: Tuxedo Version 12.1.3.0.0_VS2012, 64-bit
070709.AAA-PSOFT-BB8!PSWATCHSRV.4268.5144.-2: LIBTUX_CAT:262: INFO: Standard main starting
070710.AAA-PSOFT-BB8!tmboot.11640.15128.-2: tmboot: CMDTUX_CAT:827: ERROR: Fatal error encountered; initiating user error handler
070716.AAA-PSOFT-BB8!BBL.14816.3796.0: CMDTUX_CAT:26: INFO: The BBL is exiting system
070719.AAA-PSOFT-BB8!PSADMIN.9672End boot attempt on domain psdemo
070701.AAA-PSOFT-BB8!tmadmin.7936.10004.-2: TMADMIN_CAT:1330: INFO: Command: boot -A
070703.AAA-PSOFT-BB8!tmboot.6784.15904.-2: 03-08-2019: Tuxedo Version 12.1.3.0.0_VS2012, 64-bit
070703.AAA-PSOFT-BB8!tmboot.6784.15904.-2: CMDTUX_CAT:1851: INFO: TM_BOOTTIMEOUT is set to 120 seconds
070703.AAA-PSOFT-BB8!tmboot.6784.15904.-2: CMDTUX_CAT:1855: INFO: TM_BOOTPRESUMEDFAIL option is selected
070705.AAA-PSOFT-BB8!BBL.14816.3796.0: 03-08-2019: Tuxedo Version 12.1.3.0.0_VS2012, 64-bit, Patch Level 108
070705.AAA-PSOFT-BB8!BBL.14816.3796.0: LIBTUX_CAT:262: INFO: Standard main starting
070709.AAA-PSOFT-BB8!tmboot.11640.15128.-2: 03-08-2019: Tuxedo Version 12.1.3.0.0_VS2012, 64-bit
070709.AAA-PSOFT-BB8!tmboot.11640.15128.-2: CMDTUX_CAT:1851: INFO: TM_BOOTTIMEOUT is set to 120 seconds
070709.AAA-PSOFT-BB8!tmboot.11640.15128.-2: CMDTUX_CAT:1855: INFO: TM_BOOTPRESUMEDFAIL option is selected
070709.AAA-PSOFT-BB8!PSWATCHSRV.4268.5144.-2: 03-08-2019: Tuxedo Version 12.1.3.0.0_VS2012, 64-bit
070709.AAA-PSOFT-BB8!PSWATCHSRV.4268.5144.-2: LIBTUX_CAT:262: INFO: Standard main starting
070710.AAA-PSOFT-BB8!tmboot.11640.15128.-2: tmboot: CMDTUX_CAT:827: ERROR: Fatal error encountered; initiating user error handler
070716.AAA-PSOFT-BB8!BBL.14816.3796.0: CMDTUX_CAT:26: INFO: The BBL is exiting system
070719.AAA-PSOFT-BB8!PSADMIN.9672End boot attempt on domain psdemo
Cause
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