My Oracle Support Banner

Requisition Approval Reassignment Not Sending Notification to Reassigned Approvers (Doc ID 2517550.1)

Last updated on DECEMBER 12, 2019

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Goal

 How to send email notification to the new approvers when the reassign action performed for the Requisition?

The issue can be reproduced at will with the following steps:
1. Create requisition and submit for approval
2. Login as approver and ensure that worklist have approval request
3. Login back to the requester
4. Navigate to Monitor Approvals
5. Search the requisition
6. Reassign to another approver
Issue : New approver did not get the notification and no worklist entry for the approver.

 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.