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E-DPK: DPK Deployment Fails - ERROR : Installation of Puppet Software Failed (Doc ID 2518112.1)

Last updated on JULY 22, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.57 and later
Information in this document applies to any platform.


On : 8.57 version, Install and Packaging

Not able to deploy PeopleTools 8.57.04 DPK

When trying to deploy PeopleSoft PeopleTools 8.57.04 on Microsoft, the Peoplesoft Deployment Package gets an error on Installation of Puppet software.

These is no prior existing Puppet Software on the host machine.

2019-03-13T09:23:45Eastern Daylight Time DEBUG : Installation of Puppet software failed, message:
2019-03-13T09:23:45Eastern Daylight Time ERROR : Installation of Puppet Software Failed

The issue can be reproduced at will with the following steps:
1. Download the DPK zip files from edelivery

2. Extract the DPK zip file

3. Deployed using psft-dpk-setup.bat

The issue has the following business impact:
Due to this issue, users cannot complete the Peopletools DPK installation .


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