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E-DPK: DPK Deployment Fails - ERROR : Installation of Puppet Software Failed (Doc ID 2518112.1)

Last updated on JULY 22, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.57 and later
Information in this document applies to any platform.

Symptoms

On : 8.57 version, Install and Packaging

Not able to deploy PeopleTools 8.57.04 DPK

When trying to deploy PeopleSoft PeopleTools 8.57.04 on Microsoft, the Peoplesoft Deployment Package gets an error on Installation of Puppet software.

These is no prior existing Puppet Software on the host machine.



ERROR
-----------------------
2019-03-13T09:23:45Eastern Daylight Time psft_windows_environment.py DEBUG : Installation of Puppet software failed, message:
2019-03-13T09:23:45Eastern Daylight Time psft_windows_environment.py ERROR : Installation of Puppet Software Failed




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Download the DPK zip files from edelivery

2. Extract the DPK zip file

3. Deployed using psft-dpk-setup.bat


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete the Peopletools DPK installation .

Cause

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In this Document
Symptoms
Cause
Solution
References


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