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E-IB: PeopleSoft transforms text incorrectly when sending a SOAP message to a 3rd party (Doc ID 2518811.1)

Last updated on JULY 22, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.


In PeopleTools 8.55.14 and 9.10 Applications, Peoplesoft is transforming message text incorrectly using the ExternalReportWSSService.

This produces an error when Peoplesoft sends a message to the ExternalReportWSSService in Oracle ERP Cloud. The message is transformed the wrong way: it has two envelopes and two bodies.


A <soapenv:Envelope... followed by another <soapenv:Envelope, then finalized with two </soapenv:Envelope> tags, which is invalid.

The issue can be reproduced at will with the following steps:
1. Enable SOAP 1.2, set httptarget prop SOAP12=Y
2. Also set SOAPUpContent=Y
3. Set on httptarget properties




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