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EMM: Maintenance Loop ID Character Length > 10 Won't Show Assets In Last Reading Link (Doc ID 2518826.1)

Last updated on JANUARY 28, 2020

Applies to:

PeopleSoft Enterprise FIN Maintenance Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Preventive Maintenance

ACTUAL BEHAVIOR
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Maintenance Loop ID character length

As delivered in Image 29, the Maintenance Loop configuration (i.e.: the WM_PM_LOOP_HDR record, the MAINT_LOOP_ID field, i.e.: the maintenance loop id field) is 15 characters. However, when clicking on the "Last Reading" link on the Loop Schedule, the code that is executed is looking at the "WM_PM_LOOP_LASTRDG" page and a field on page MAINT_LOOP_TO)/record WM_PM_WRK that is only 10 characters. The loop id when pulled into this field gets truncated to only 10 characters and can't match to the 15 character loop id in the configuration. As a result, the assets for any Loop created with an ID longer than 10 characters are not populated when clicking on the Last Reading link from the Loop Schedule page. 

STEPS
--------------------
The issue can be reproduced at will with the following steps:
1. Create Maintenance Loop. Loop ID field allows for up to 15 characters; name Loop ID anything that is longer than 10 characters:
2. Create Loop Schedule and assign Loop
3. Assets on Loop viewable on Loop Schedule Basis Date link
4. Assets not viewable on Last Reading link

Replication Steps

Cause

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In this Document
Symptoms
Cause
Solution
References


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