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E-PN: PT 8.56.14 Does Not Immediately Update The Push Notification Flag / Badge When New Notifications Are Assigned (Doc ID 2518873.1)

Last updated on MARCH 18, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On : 8.56.12 version, Push Notification

Configuration for Push Notifications has been done. This was working before, but now the flag badge is not updating. EnablePNSubscriptions has been set to true on Web Profile, Custom Properties.
Testing Default Worklist Email message component, but no push notification is generated. Push Notification is enable in App Server Domain.


Expectation is that the Push Notification Badge will work reliably.


The issue can be reproduced at will with the following steps:
1. Configure Push Notification
2. Test Default Worklist
3. Observe badge is not updated.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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