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E-UPD: Unable To Launch PIA page via Change Assistant for change package creation (Doc ID 2518953.1)

Last updated on DECEMBER 06, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On : 8.56.09 version, PeopleSoft Update Manager
HCM 9.2 image 27 and FSCM image 29

When attempting to sigon to PUM PIA page,
the following error occurs.

ERROR
----------
Blank page appear


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Deploy PUM image 27 for HCM
2. Signon to PUM Image PIA page

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot proceed with creating change package for Tax updates

Cause

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In this Document
Symptoms
Cause
Solution


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