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Test to render document in .doc .pdf format FAILED (Failed to get original document from attachment server (10430,52) (Doc ID 2519035.1)

Last updated on APRIL 17, 2024

Applies to:

PeopleSoft Enterprise SCM Supplier Contract Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Supplier contract management test to render document in pdf failed.

Connect to application server SUCCESSFUL

Test to render document in .doc format FAILED (Failed to get original document from attachment server (10430,52)
Test to render document in .pdf FAILED (Failed to get original document from attachment server (10430,52)

Steps to Reproduce Issue:

Navigate to:

Installation
Supplier Contract Management
Click Verify Server Setup

Test to render document in .doc format FAILED (Failed to get original document from attachment server (10430,52)
Test to render document in .pdf FAILED (Failed to get original document from attachment server (10430,52)

Changes

Not applicable 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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