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EBI 9.2: Address Sequence Validation Is Failing In Bill Header Order Info Page (Doc ID 2519292.1)

Last updated on SEPTEMBER 01, 2021

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 PUM 28 version, Bill Entry

ACTUAL BEHAVIOR
---------------
Address sequence validation is failing in Bill Header Order info page while entering online bill.

EXPECTED BEHAVIOR
-----------------------
The system should do address seq validation when customer is changed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
a. Crate new bill with valid Bill to customer code
b. Enter Line Details
c. Go to Header Order - Info page
d. Enter new Sold to customer ( This customer should have only one address sequence)
e. Select Sold to Location (Address Sequence with 1)
f. Enter new ship to Customer ( This customer should have two address sequences)
g. Select ship to location (Address Sequence with 2)
h. Save the transaction
i. Change ship to customer with sold customer
j. Save the transaction without changing address sequence.
k. Entry is save with incorrect address sequence.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user can create bill with the wrong ship to address sequence number.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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