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E-MCF: Javax.mail.AuthenticationFailedException: STLS Required But Not Supported. (Doc ID 2520022.1)

Last updated on JUNE 23, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.50 and later
Information in this document applies to any platform.

Symptoms

Sample Environment:
----------------------
Tools 8.56.12
PS 9.2 Development environment

Issue:
------
The site is not able to make connection to retrieve email count from the Multichannel Framework Email Sample Page.  
Navigation:  PeopleTools > MultiChannel Framework > Email > Sample Pages -> Running the GetMail test MessageCount, by hitting Fetch button.


The error in the IB gateway errorlog file is :
--------------------------------------------------------------


What works:
---------------
From the web server, the site rep was able to do openssl s_client -crlf -connect mail.xxx.com:995 and get connected to the pop3 mail server.

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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