My Oracle Support Banner

EBI 9.2: Worksheet Hyperlink Link Missing After Calculate Taxes Page Pop-up For TMP Bills (Doc ID 2520073.1)

Last updated on SEPTEMBER 18, 2023

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 PUM 28 version, Billing Worksheet

ACTUAL BEHAVIOR
---------------
When a TMP Invoice is accessed from the Manage Billing Worksheet, there is a Worksheet hyperlink available. PSFT has delivered a new page that pops up from an icon (Calculate Taxes) and then when this pop-up closes, the Worksheet hyperlink is gone. If I go the long way to Calculate Tax, it does not lose the hyperlink.

EXPECTED BEHAVIOR
-----------------------
Worksheet hyperlink has nothing to do with taxes so it should be available.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Goto update billing worksheet and click on TMP bill.
2. When you get standard billing page worksheet link you can see at bottom.
3. Click on tax icon and say ok, the worksheet link disappears.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot goto back to worksheet page from standard page.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.