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Events Not Processing to a Finalized Status in the Benefits Administration Process (Doc ID 2520424.1)

Last updated on NOVEMBER 25, 2020

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

MSC Benefits Administration Events were created as a result of pay changes for employees. These Events processed to Prepared Status but were expected to process to a Finalized Status.

STEPS
---------------------------
1. Run Automated Event Processing (Navigation: Benefits > Automated Enrollment > Events > Automated Event Processing).

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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