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GP/ABMGT: Users Are Getting Kicked Out of the Accumulator Page When Clicking on the Members Tab (Doc ID 2520520.1)

Last updated on JULY 12, 2021

Applies to:

PeopleSoft Enterprise HCM Absence Management - Version 9.2 and later
PeopleSoft Enterprise HCM Global Payroll Core - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Users are get kicked out of the system when they click on the Members tab from the Accumulator page.
The following error is observed in the application server log during this time:

PSPAL.31653932: Abort: Unexpected signal received


The issue can be reproduced at will with the following steps:
1. Set Up HCM > Product Related > Global Payroll & Absent Mgmt > Elements > Supporting Elements > Accumulators
2. Select Accumulator with a large number of Members (+35)
3. Click on the Members tab
4. Note user gets logged out

Cause

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In this Document
Symptoms
Cause
Solution
References


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