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EGL 9.2 How do You get a Journal Out of Suspense that was Keyed to an Account Without an Alt-Account? (Doc ID 2520686.1)

Last updated on JANUARY 23, 2020

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.



An account was created and it wasn't mapped to an alt account. A journal is then created for that account and it goes to a suspense journal.
You then realize the account wasn't mapped.
If you go in to the account and map it at this point, you can't get the journal out of suspense.
What yoi have to do is

1) go to the suspense journal and enter a dummy account.

2) Go to the original account with no alt account mapping and map it.

3) Go to the journal with the dummy account and fix the journal to have the right account/alt account.

The question is: Is this the way to handle the scenario? Is there a better way to handle it?


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