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EAR 9.2: AR WorkCenter Owner Action List Reassign Actions, Reassigns All Actions Regardless Of Selection (Doc ID 2521119.1)

Last updated on JANUARY 15, 2020

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 Image #27
Condition Monitor

ACTUAL BEHAVIOR
---------------
AR WorkCenter Owner Action List reassign actions reassigns all actions regardless of selection. 

When using the relations actions functionality in the Receivables workcenter to reassign actions, all actions in the filtered data are reassigned regardless of what is selected. Screen shots attached showing actions for each user before and after reassignment to show everything is reassigned and not just the action selected.

EXPECTED BEHAVIOR
-----------------------
Reassign should assign only selected list.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Goto AR workcenter - Owner action list.
2. Select one of action and reassign it to other owner and press go.
3. Notice all action list are assigned to new owner.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, action lists gets assigned to unwanted owner.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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