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EPY: Review Paycheck - Clicking on next in list and previous in list logs certain users out (Doc ID 2521176.1)

Last updated on APRIL 23, 2019

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

On: 9.1 HCM Payroll for North America and Onward.



For two payroll users, when pulling up check information for an Employee and clicking on Next In List or Previous in List, the employee gets logged out.

Expect the next or prior paycheck to be displayed.


STEPS to REPRODUCE
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to: Main Menu >Payroll for North America > Review Paycheck.
2. Search for a Specified Employee
3. Bring up a check from the search list
4. Click on Next in List (or Prior In List)
5. Note the login screen appears, customer has been logged out.

Cause

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In this Document
Symptoms
Cause
Solution
References


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