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Payments will not sweep to excess account when bumped out by a higher priority third party contract payment (Doc ID 2521707.1)

Last updated on MARCH 20, 2022

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9 and later
Information in this document applies to any platform.

Symptoms

When a payment has paid charges with taxes in full and subsequently a higher priority Third Party Contract is assigned to the student the original payment will be unapplied. Payment applier will  not  move any excess payments  to the excess account,  Posting a new payment will cause every unapplied credit  to move correctly to the excess  payment account.

Cause

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In this Document
Symptoms
Cause
Solution
References


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