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ELM 9.2: From the Mass Enrollment Process, (AE LM_MASS_ENR), the Enrollment Notifications are Not Generated for the Learners. (Doc ID 2522297.1)

Last updated on OCTOBER 20, 2019

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

From the Mass Enrollment process, (AE LM_MASS_ENR), the Enrollment Notifications are not generated for the learners, however, the enrollments are successful. 

Steps to Replicate Issue: 


1) Enterprise Learning > Learner Tasks > Enroll Learners
2) Select an active lesson
3) Select the "Enroll" button
4) Select a Learner Group that has more than 30 Learners.
5) Verify the number of learners in the group
6) Submit the Enrollment and this will submit a Mass Enrollment entry
7) Make sure that the "Notify Learner" and "Notify Requester" check boxes are selected and then click "Submit Enrollment"
8) Run mass enrollment. Go to Enterprise Learning > Process Mass Enrollment
 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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