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When Employee Has No Dependents, Add Dependent Button Is Missing on Fluid Benefit Enrollment on Dependent/Spouse 2X Plan (Doc ID 2522344.1)

Last updated on JULY 18, 2019

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When an employee with no dependents enrolls in Benefits using Fluid, no Add Dependents button appears on the enrollment pages for Dependent/Spouse Life or AD and D Insurance.

STEPS
---------------------------
1. Employee with no dependents already in the system navigates to Fluid Benefit Enrollment (Navigation: Employee Self Service > Benefits Details tile > Benefits Enrollment).
2. Attempt to enroll in Dependent/Child/Spouse.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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