My Oracle Support Banner

EEX 9.2 : 'Operator selected does not have access' Warning when User has Access Only to Fluid Pages. (Doc ID 2523129.1)

Last updated on APRIL 21, 2020

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Generic (Platform Independent)

Symptoms


SQL used for Reassign of Expense Report which gives a warning message to user, Only see the access for classic component.

Setup:
--------
The issue can be reproduced at will with the following steps:
1. Make sure the user should have access to Fluid Approval but not the classic approval component.
2. Go to Travel and Expenses > Manage Expenses Security > Reassign Approval Work
3. Select a transaction to Reassign to this user from some other user's queue and click on Reassign button

Actual Result:
-----------------
System throws the warning message even if the user have access to Fluid Approvals

  "Operator selected does not have access to the expenses approval pages. Proceed with reassignment? (10502,399)

  The operator selected does not have access to the expenses approval Pages. Click 'Yes' to proceed with the reassignment or 'No' to cancel the reassignment and choose another operator."
 
Expected Result:
--------------------
System should not throw warning message as user have access to fluid approvals

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.