My Oracle Support Banner

EAR9.2: Page Data is Inconsistent With Database (18,1) When Click Budget Lookup Under Direct Journalled Payment (Doc ID 2523172.1)

Last updated on DECEMBER 24, 2019

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When attempting to budget check unposted direct journal accounting entries, the following error occurs.

ERROR
-----------------------
Page data is inconsistent with database. (18,1)

When trying to save your page data, the system found that the information
currently in the database did not match what was expected.

This problem can happen if another user has changed the same information
while you were making your changes. Note the changes you have made, then
cancel the page. Reload the page and view any changes made by the other
user. Ensure your changes are compatible and retry, if appropriate.

If the problem persists, it may be a result of an application or other
programming error and should be reported to technical support staff.

Possible application errors that can cause this message include:
- changing page data from SavePostChange PeopleCode, without making a
corresponding change to the database.
- changing the database via SqlExec at various points, for data that is also
in the component buffers.
- database auto-update fields maintained by triggers didn't get defined
correctly in Record Field definition or in Record Properties definition.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Enable KK for AR/GL
Setup Entry Event for AR
Create Direct Journal Payment
Create Accounting Entries and Run Budget Checking for the direct journal payment
Run Journal Generator
Run Entry Event Processor
Unpost the Direct Journal Payment
Run Journal Generator
Unposted accounting lines created
Click on Budget lookup



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.