GPUK: Issue With Student And Postgraduate Loans Where Court Order Attached
(Doc ID 2523294.1)
Last updated on JANUARY 31, 2020
Applies to:
PeopleSoft Enterprise HCM Global Payroll UK - Version 9 and laterInformation in this document applies to any platform.
Symptoms
On : 9 version, Taxes
ACTUAL BEHAVIOR
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Payees in receipt of active Student or Postgraduate Loans AND certain types of Court Orders should not have the Loan Deductions processed.
The new configuration is not suppressing the Loan Deduction amounts as the calculation formula is resetting the Indicator value.
EXPECTED BEHAVIOR
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Payees in receipt of active Student or Postgraduate Loans and certain types of Court Orders should have the Loan Deductions processed.
STEPS
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The issue can be reproduced at will with the following steps:
1. run GP calendar and check results
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot report correctly the payees in receipt of active Student or Postgraduate Loans AND certain types of Court Orders should not have the Loan Deductions processed.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |