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EAR 9.2: Payment Worksheet Won't Post or Delete (Doc ID 2523824.1)

Last updated on JUNE 03, 2021

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 Image #9

AR Update - Posting

ACTUAL BEHAVIOR
---------------
Payment Worksheet has the Post Action set to 'Batch Standard' but is not processed by AR Update.  Delete Worksheet but is available, but selecting it does nothing.

The goal is to delete this worksheet so that the payment can be correctly placed "on account".

EXPECTED BEHAVIOR
-----------------------
A payment worksheet should be deleted when the 'Delete Worksheet' button is active and selected.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open payment worksheet at Accounts Receivable > Payments > Apply Payments > Finalize Worksheet
2. Post Action = Batch Standard
3. Select Delete Worksheet button


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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